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Home > FAQ's


Q: Are all the items on Kosher Charlotte’s website kosher?

All items prepared by Kosher Charlotte are under the strict supervision of Rabbi Yossi Groner. All other food products sold by Kosher Charlotte are manufactured under the strict supervision of a certifying organization which is acceptable to Rabbi Groner. A list of these organizations can be found under "Kosher Certification" on the "About Us" page.

Q: Are Chalav Yisrael products marked as such?

All of our dairy products are Chalav Yisrael. 

 Q: Do you deliver and how much does it cost?

We currently deliver to the following two general areas:

1) Within 10 miles of our location delivery costs $35.00
2) Between 11-20 miles from our location delivery costs $????

  Q: When do you make deliveries?

Contact us regarding delivery times

Q: Where can I pick up my order?

Kosher Charlotte is located inside the Charlotte Jewish Day School cafeteria in Shalom Park at 5007 Providence Rd., Bldg E. Please call to confirm that the order you are picking up is ready.

 Q: What time do I pick up my order?

Orders could be picked up from 9:30am – 2:30pm, Monday – Friday except on Jewish Holidays. Alternatively, you can call to schedule a pickup.

 Q: Once I place an order, can I change it?

You can cancel or change an order by filling out the Contact Us form. Please provide 24 hours notice. 

  Q: What are my payment options?

We accept all major credit cards or checks.

  Q: How can I contact you?

Please use the “Contact Us” form and we will get back to you within one business day.

  Q: What is your mailing address?

Our mailing address is 5007 Providence Rd., Building E, Suite  #110, Charlotte, N.C. 28226